Our Frequently asked questions

 Do I have to own a business for you to build me a Web Site?

Certainly not.  We will build Personal web sites or a web site for your club or organisation.

 I want to put my business online, but I don't know where to start, can you help me?

Absolutely! You do not need any online experience at all. The Spider Company offers free consultation on all services. We help you right from the start!

 What preparations does my business have to do to get online?

Brochures, logos, photographs, business cards etc. are all great resources to use. For new businesses we will help you get started from scratch.
You will have a dedicated person to answer any question during your website project.

 How long does it typically take to build a site?

There are many factors that determine the time required to complete a website, on average it takes approximately 14 to 30 days (for a basic site) or anywhere between 30 and 90 days (for a large complex site). From the date we begin the process to your website being posted on the Web.

 How much input do I have?

We welcome your input! The more input we receive from you the better able we will be to satisfy your needs and produce a site that will have the desired look and impact that you want.
It's your website, we want it to look the way you want it. We guarantee it!

 If I already have a site can you help me improve it?

Yes. We can usually redesign or freshen up an existing site quicker, and for less money than building one from scratch. Fill in our easy free estimate form and a idea of what you'd like to do, and we'll be glad to give you an quote. Whether your company's website "doesn't look professional", takes too long to load or the navigation is baffling to visitors, we can help.

 Can you use my business's existing logo, brochure design, and other materials for my website?

Certainly. If your logo and promotional materials are not in electronic format, we can convert them to a format appropriate for your website. We can accept almost any type of file. If your materials are printed, we can scan and convert them to cd-rom.
The Spider Company's designers will help you keep your online image consistent with your existing one.

 Does my business need to be computer-based in order to have a website? Do I need to know about computers?

You don't need to have computers involved in your business in order to have a website. Many companies do filing, invoicing and more without a computer. Creating a website is more about exposing your business to new potential clients and generating new sales. There is no need to overhaul the way your company does business.

 What does 'website Maintenance' mean?

Website Maintenance refers to changes made to your website after the initial design. Keeping a website up-to-date is essential in having repeat visitors to your site. Updating the site with sales, newsletters, press releases, financial figures and links are all examples of website Maintenance.
If you already have a website but your business does not have the time to take care of keeping the website maintained. We offer daily, weekly, and monthly updates. Contact us to arrange a custom website maintenance contract that suits your company.

 My company is in the service industry. Will a website help my business?

Absolutely! Over 50% of the population who are online from home or the office are doing so to research about businesses that provide services or products. Your service-oriented business can provide samples, references, location, hours of operation and more right away from your website 24hours/7days a week/365 days a year. See Our Rates

If you have a question that isn't answered here please feel free to Ask our team.

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